Demand API - 500s

Resolved·Partial outage

The issue affecting Demand services has been resolved. We apologize for any inconvenience caused. A full post-incident review will be conducted.

Fri, Jun 26, 2026, 11:38 AM

(1 month ago)

Affected components

Jun 26, 2026, 11:14 AM

11:38 AM

Updates

Resolved

The issue affecting Demand services has been resolved. We apologize for any inconvenience caused. A full post-incident review will be conducted.

Fri, Jun 26, 2026, 11:38 AM

Monitoring

We have resolved the issue, and are seeing error rates drop on the Demand API

We'll continue to monitor this API, and the dependent services to confirm regular functionality is back

Fri, Jun 26, 2026, 11:24 AM(13 minutes earlier)

Identified

We have noticed an increase in the rate of 500s for the Demand API - we are resolving the incident currently, and expect a resolution shortly

Until then, suppliers may be unable to access batches via the Demand API

Fri, Jun 26, 2026, 11:14 AM(10 minutes earlier)