This incident has been resolved. Thank you for your patience.

The issue has been resolved.

The issue affecting Demand services has been resolved. We apologize for any inconvenience caused. A full post-incident review will be conducted.

This should now be resolved.

Survey Builder performance has stabilised and all functionality is working as normal.

Pinboard is working as normal.

An infrastructure change regarding cobfiguration made the analysis api unavailable for about 40 minutes. When identified, a revert was put in place, along with a fix to make sure this specific issue does not happen again. Monitoring for the next few hours has proven the services to be healthy once again.

This is resolved for now.

The issue with running A&R (Analysis) and creating exports has now been resolved and service has returned to normal.